Good morning! How can I help you today?
Good morning. I would like to out, please. I am in room 514.
Perfect. Let me pull up your final ... Okay, you stayed for three nights. How was your with us?
Everything was very good, thank you. The room was .
I am glad to hear that. Here is your . Please take a look to confirm all the charges.
Let's see... room , taxes... Oh, wait. What is this twenty-dollar for? It says minibar.
Let me check the system details... It says a bottle of sparkling water and a packet of premium nuts were from the minibar yesterday afternoon.
Oh, I see. I did open the fridge to put my own soda inside, but I didn't anything from the hotel. I just moved those items to make some space.
Ah, I understand. Our minibar uses automatic electronic . When you move an item for more than sixty seconds, the system automatically applies the charge to your .
Oh, wow! I was not of that system at all. I put everything back exactly where it was.
Don't worry about it, sir. Since you didn't consume the products, I will that charge from your bill immediately.
Thank you very much, I really that.
My pleasure. Okay, the new is updated. I will charge the final balance to the credit card on file and you the receipt.
Excellent. Thank you for your !
You are welcome. Have a trip back home!