Good evening! Front desk, how can I you tonight?
Good evening. This is Blake from room 514. I am calling because I have a couple of with my room.
Oh, I am very sorry to hear that, Mr. Blake. What seems to be the ?
Well, first of all, the air is making a very loud, strange noise and it is not the room at all. It is incredibly hot here.
I apologize for that discomfort, sir. It might be a mechanical . What is the second problem?
There are no clean in the bathroom, and the hot water in the shower is barely working. It is just cold.
That is completely unacceptable, Mr. Blake. I deeply for the state of your room. Let me check what we can do .
Thank you. I have a very important business tomorrow morning and I really need to take a warm shower and get a good night's .
I understand completely. I am going to send our maintenance up to your room right away to check the AC and the .
Okay, but what if he cannot it tonight? It is already 10:00 PM.
If he cannot resolve the issue in fifteen minutes, we will gladly move you to a new room on the same and send someone to help you move your .
That sounds . Thank you for taking this seriously.
It is our priority, sir. I will also make sure to apply a to your final bill for this .
I really that gesture. I will wait for the technician then.
Thank you for your , Mr. Blake. He will be there in just a moment.